77tb Privacy Policy

This Privacy Policy ("Policy") describes how 77tb ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the 77tb online betting and casino platform located at https://77tb.io and any associated mobile interfaces or subdomains operating under the 77tb brand.

77tb is committed to maintaining the privacy and security of all personal data entrusted to us by our players. This Policy is written in plain English to ensure that every player — regardless of technical background — can understand how their information is handled. Where legal language is unavoidable, we have provided plain-language explanations alongside formal definitions.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of the complete agreement between you and 77tb.

77tb collects the following categories of personal data from players and prospective players. We collect only what is necessary and proportionate to the purposes described in this Policy.

We do not intentionally collect or store sensitive personal data beyond what is required for identity verification (such as NID/passport copies). Sensitive categories of data — such as health information, religious beliefs, or political opinions — are never requested and should not be submitted to 77tb through any channel.

77tb collects personal data through the following channels and methods:

• Direct Submission: Data you provide actively when registering an account, completing KYC verification, submitting a deposit or withdrawal request, filling out a support ticket, or responding to a promotional offer.
• Automated Technical Collection: Data collected automatically when you access the 77tb platform, including IP addresses, device identifiers, browser characteristics, and session behaviour data gathered via server logs, cookies, and similar tracking technologies (see Section 7).
• Payment Partners: When you initiate a financial transaction through bKash, Nagad, Rocket, or Upay, the payment provider confirms transaction status and a minimal set of payment reference data to 77tb to reconcile your account. 77tb does not receive your full mobile wallet PIN or password through this process.
• Third-Party Identity Verification Services: Where 77tb uses an automated identity verification provider to cross-check NID or passport data against official records, that provider may return a verification result to 77tb. 77tb does not receive the underlying government database records — only the match result.
• Internal Platform Activity: Betting history, game session logs, bonus usage records, and responsible gaming tool activations generated by your activity on the 77tb platform are recorded by our internal systems as part of normal account operation.

77tb uses your personal data for clearly defined purposes. We do not use data collected for one purpose to pursue a materially different purpose without your knowledge or consent. The primary purposes for which we process your data are as follows:

• Account Management: Creating, maintaining, and operating your 77tb account, including processing deposits and withdrawals, tracking your balance and betting history, and managing account security settings.
• Identity Verification (KYC): Confirming that you are who you say you are, that you meet the 21+ age requirement, and that you are not on any self-exclusion register that would prohibit your participation on the platform.
• Transaction Processing: Facilitating deposits via bKash, Nagad, Rocket, and Upay, and processing withdrawal requests to your registered payment method. Financial data is shared with payment processing partners only to the extent required to complete the transaction.
• Fraud Prevention and Security: Monitoring account activity for signs of fraud, money laundering, multi-accounting, bonus abuse, or unauthorised access. Where suspicious activity is detected, data may be used to investigate, suspend, or close accounts in accordance with our Terms & Conditions.
• Responsible Gaming: Monitoring play patterns to identify indicators of problem gambling behaviour. If our responsible gaming systems detect unusual patterns, we may contact you proactively to offer support tools such as deposit limits, cooling-off periods, or self-exclusion.
• Customer Support: Responding to enquiries, complaints, and account-related requests submitted through our support channels. Support conversation records are retained to ensure continuity of service and for quality assurance purposes.
• Platform Improvement: Analysing aggregated and anonymised usage data to understand how players interact with the 77tb platform, identify technical issues, and prioritise product development efforts. This analysis uses anonymised data wherever possible and does not result in decisions about individual accounts.
• Marketing Communications (with consent only): Sending promotional offers, bonus announcements, tournament invitations, and platform updates to players who have opted in to receive marketing communications. You may withdraw this consent at any time.
• Legal and Compliance Obligations: Retaining records as required by applicable laws and internal compliance procedures, including anti-money-laundering (AML) record-keeping requirements.

77tb processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing that is required to fulfil our obligations under the agreement formed when you create a 77tb account and accept our Terms & Conditions. This covers account management, transaction processing, KYC verification, and customer support.
• Legitimate Interests: Processing carried out to pursue 77tb's legitimate business interests in operating a secure, fair, and commercially viable platform. This covers fraud detection, security monitoring, platform analytics, and responsible gaming monitoring, in each case balanced against the interests and rights of individual players.
• Legal Obligation: Processing required to comply with applicable laws, including AML record-keeping requirements, age verification obligations, and responses to lawful requests from competent authorities.
• Consent: Processing based on your explicit, freely given, and informed consent. This applies specifically to the sending of marketing and promotional communications. Consent-based processing can be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

77tb does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data sharing with external parties is limited to the following categories of recipients, each of whom is bound by contractual data protection obligations:

• Payment Processing Partners: bKash, Nagad, Rocket, and Upay receive the minimum transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and are subject to Bangladesh Bank regulations.
• Banking Partners: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank may receive account holder name and account reference data when processing bank withdrawal requests.
• Identity Verification Providers: Third-party KYC and AML screening services receive identity document data for verification purposes. These providers are contractually prohibited from using the data for any purpose other than the verification service.
• Game Content Providers: Providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive a player identifier (typically an anonymised session token) to facilitate game sessions. Full personal data is not passed to game providers.
• IT Infrastructure and Cloud Service Providers: Server hosting, data storage, and platform infrastructure providers may process data as part of providing technical services to 77tb. These providers act solely on 77tb's instructions and are bound by strict data processor agreements.
• Legal and Regulatory Authorities: Where required by applicable law or in response to a lawful request from a competent government or regulatory authority, 77tb may disclose specific personal data. 77tb will notify the affected player of such a request wherever legally permissible to do so.
• Fraud Prevention Networks: In cases of confirmed fraud or money laundering, account holder information may be shared with industry fraud prevention bodies to protect the broader online gaming ecosystem from known bad actors.

All third-party data recipients are required to implement data protection measures consistent with the standards described in this Policy. 77tb does not enter into data sharing arrangements with parties who cannot demonstrate adequate security and privacy controls.

77tb uses cookies and similar tracking technologies to operate the platform correctly, maintain session security, and — with your consent — analyse platform usage. The following categories of cookies may be present on the 77tb platform:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, load-balancing cookies, and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Store your preferences such as language settings, preferred game categories, and accessibility options to improve your experience across sessions. These can be disabled but doing so may reduce platform personalisation.
• Analytics Cookies: Collect aggregated and anonymised data about how players navigate the platform — pages visited, time spent, error pages encountered. This data is used to identify areas for improvement. Analytics cookies are only set with your consent.
• Security and Fraud Detection Cookies: Help 77tb identify unusual or suspicious access patterns that may indicate account takeover attempts, bot activity, or multi-accounting. These are classified as strictly necessary due to their security function.

77tb does not use advertising or retargeting cookies that track your activity across third-party websites outside of the 77tb platform. Our cookie usage is limited to what is necessary for platform operation, security, and — with consent — internal analytics.

77tb applies a multi-layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures in place include:

• Transport Layer Encryption: All data exchanged between your device and 77tb's servers is encrypted using TLS 1.2 or higher, with 256-bit SSL certificates. This ensures that data cannot be intercepted in transit by third parties.
• Encryption at Rest: Sensitive personal data stored on 77tb's servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption. Encryption keys are managed through a dedicated key management system with strict access controls.
• Access Controls: Access to personal data within 77tb's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged, and access logs are reviewed regularly as part of our security audit programme.
• Intrusion Detection: 77tb's infrastructure is monitored 24/7 by automated intrusion detection systems that alert the security team to unusual access patterns, potential data breaches, or suspicious system activity.
• Secure Password Storage: Account passwords are never stored in plain text. Passwords are hashed using a strong, salted cryptographic hashing algorithm. 77tb staff cannot view your password — only a cryptographic representation of it.
• Two-Factor Authentication: 77tb offers two-factor authentication (2FA) as an additional account security layer. Players are encouraged to enable 2FA via their account security settings to protect against unauthorised login attempts.

While 77tb implements rigorous security measures, no online platform can guarantee absolute security. Players are advised to use strong, unique passwords for their 77tb accounts, to enable 2FA, and to contact support immediately at [email protected] if they suspect unauthorised access to their account.

77tb retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following retention periods apply as a general guide:

Once a retention period expires, personal data is either securely deleted or anonymised in a manner that prevents re-identification. Anonymised aggregated data (from which no individual player can be identified) may be retained indefinitely for statistical and analytical purposes.

As a 77tb player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with a written description of your request. We will acknowledge your request within 5 business days and provide a substantive response within 14 business days.

• Right of Access: You may request a copy of all personal data that 77tb holds about you. We will provide this in a clear, readable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-critical data (such as name and date of birth), correction may require supporting documentation.
• Right to Erasure: In certain circumstances, you have the right to request that your personal data be deleted. This right is subject to our legal retention obligations — data required for AML compliance, financial record-keeping, or active dispute resolution cannot be erased on request during the applicable retention period.
• Right to Restriction: You may request that we restrict processing of your data (for example, while a correction or erasure request is being evaluated), meaning we may store the data but not actively use it.
• Right to Data Portability: You may request a copy of the personal data you have provided to 77tb in a structured, commonly used, machine-readable format (such as CSV or JSON), to facilitate transfer to another service provider.
• Right to Object: You may object to processing based on legitimate interests at any time. Upon receipt of a valid objection, 77tb will review whether compelling grounds exist to continue the processing or whether it must be stopped.
• Right to Withdraw Consent: Where processing is based on your consent (specifically, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

77tb strictly prohibits access to and use of its platform by persons under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

During the registration process, all applicants are required to confirm that they are 21 years of age or older. The KYC verification process is designed to detect and reject applications from minors. Where our systems or a manual review identify a player who may be under 21, the account is immediately suspended pending age verification. Accounts confirmed to be held by persons under 21 are permanently closed and any funds in the account are handled in accordance with applicable laws.

If you are a parent or guardian and believe that a minor in your care has registered on 77tb, please contact us immediately at [email protected]. We will investigate and close the account within 2 business days of a verified report being received.

77tb's primary platform infrastructure is operated to serve players located in Bangladesh. In the course of providing certain technical services — including cloud infrastructure hosting, identity verification, and game content delivery from providers such as Evolution Gaming, Pragmatic Play, and Ezugi — some personal data may be processed on servers located outside of Bangladesh.

Where international data transfers occur, 77tb takes steps to ensure that an adequate level of data protection is maintained, including:

• Entering into data processing agreements with international service providers that include binding contractual clauses requiring compliance with data protection standards equivalent to those described in this Policy.
• Limiting the scope of data transferred internationally to the minimum necessary for the specific service being provided.
• Applying technical safeguards (encryption in transit and at rest) to data that is processed by international service providers.

77tb does not transfer data internationally for any purpose other than the delivery of services described in this Policy. Player data is never sold, licensed, or otherwise disclosed to foreign entities for commercial purposes unrelated to the operation of 77tb.

77tb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. When material changes are made, we will publish the updated Policy on this page with a revised effective date and, where the changes are significant, will make reasonable efforts to notify active account holders via their registered contact details.

Your continued use of the 77tb platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree to the revised Policy, you should cease use of the platform and may request account closure in accordance with the account closure procedure described in our Terms & Conditions.

We encourage all players to review this Policy periodically. The effective date displayed at the top of this document indicates when the current version was last updated. Previous versions of the Privacy Policy are available on request by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data is being handled, please contact the 77tb support team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Response Time: Acknowledgement within 5 business days; full response within 14 business days
• Operating Hours: Monday to Sunday, 09:00 – 22:00 Bangladesh Standard Time (BST, UTC+6)
• Language: English

When submitting a data rights request, please include your registered account username, your registered mobile number or email address, and a clear description of the request you are making. This will help our team locate your records and process your request as efficiently as possible.